Phantom Screens Australia (Mfg) is Australia’s leading provider of retractable screening solutions for doors, windows and more. Founded in 1995 and based in Adelaide, South Australia, Phantom is a ground-breaking organisation that has pioneered and revolutionised the market it serves.
Phantom was founded on the principle that there is a better alternative to conventional insect screens. While these screens are functional in improving ventilation and keeping insects outside, they lack style and sophistication. Conventional screens often block a homeowner’s view and detract from the style and décor of their home. The Phantom founders recognised this as an opportunity and set out to find a better solution – one that had the customer’s aesthetic, lifestyle and functional needs in mind.
Phantom took proven European and North American technology and innovatively adapted it to suit the design of Australian homes. The result was the first generation “Phantom” screen. This retractable screening system quickly became popular with homeowners and contractors alike. Since 1995, Phantom has rapidly grown to meet customer demand for its innovative products. Improvements have been made to the original Phantom screen door, and the company has rolled out the ultra sized Executive power screen lines, as well. The company has also built a network of exclusive distributors throughout Australia and New Zealand. These distribution partners, responsible for sales, service, installation and market development are a key component of Phantom’s customer-focused delivery system. Today, Phantom Screens are available through the largest network of retractable screen distributors in Australasia.
As members of the Blind Manufacturers Association of Australia we abide by the BMAA Code of Ethics in our dealings with customers.
Quality, Innovation and Service
From the beginning, quality has been Phantom’s primary focus, and this attention to detail has remained steadfast within the organisation. Phantom’s craftsmanship is unsurpassed in the industry; the company specifies and sources the finest components to go in its screening systems. In addition, the screens are manufactured and assembled in Phantom’s production and distribution facility. For each screen installation, factory-trained professionals measure and custom fit the desired screen solution to meet the homeowner’s needs.
As the leader in its industry, Phantom places a high value on expanding and improving its production lines. Just as the company revolutionised the screen industry, it continues to be focused on the next generation of retractable screens solutions.
Phantom’s product development department is solely concentrated on improving the design, functionality, uses and operation of the Phantom family of screens. As new innovations and new applications for retractable screening products emerge, Phantom pledges to be at the forefront in bringing these customers. Phantom recognises that its success hinges on anticipating and exceeding customers’ needs. As such, the company re-positioned itself in 2002. With a new brand identity and customer-focused philosophy, the entire organisation affirmed its commitment to delivering superior customer satisfaction in every aspect of the business. More than ever, the Phantom brand of retractable screens clearly stands for quality, innovation and service.
The Phantom Screen Explained
The Phantom family of screens offers the functionality of conventional screens with many added benefits. Their revolutionary design includes a low-profile housing into which the fibreglass mesh screen rolls away for safe and convenient storage; a sturdy slide bar and handle guide the screen across the openings in the case of the Phantom Screen; a remote power feature in the case of the Executive; and tracks to hold the screen in place. The result: screens that easily pull out when needed, and roll out of sight when they’re not. Phantom customers find that these subtle screens fit with the décor of their home as they are available in a wide variety of colours, meaning they easily blend into existing door frames, window casings and other applications. Phantom’s retractable screens provide full ventilation and pest protection without ever obstructing the view. As many satisfied customers say, “With Phantom’s screens ‘seeing is believing’.”
