FAQs

WHO ARE PHANTOM SCREENS?

Phantom Screens are Australia’s leading provider of retractable screening solutions for all kinds of doors, windows and oversize applications. We are proudly Australian made, manufactured and owned. Phantom Screens was founded in 1995 in Adelaide, South Australia.

WHAT DO PHANTOM SCREENS MAKE?

Phantom Screens manufacture retractable door, window and motorised screens. We can screen anything from serveries to large bi-fold and cafe doors to balconies and pergola areas. Our product is able to fit virtually anywhere and requires minimal space, enhancing the beauty and comfort of your home whilst still providing ventilation and keeping those pesky insects outside. We also offer our retractable screening solutions in various sun shade and blockout fabrics, to be used in lieu of drapery.

ARE THEY SECURITY DOORS/SCREENS?

Phantom Screens are not designed as a security screen but as an attractive stylish solution to keeping out bugs and insects without being cluttered by an unsightly screen door.

CAN YOU SCREEN BI-FOLD DOORS?

Yes, we most certainly can. Phantom Screens can be mounted to almost any application… sliding doors, double french doors, in-swing and out-swing doors, bi-fold doors, cafe doors and all types of window applications. All of our products are custom made to the exact millimetre to cater to your every need.

WHAT SIZE IS PHANTOM SCREENS HOUSING?

We have two different housings, the 45mm housing and the new 60mm housing. The 45mm housing (45 x 45mm) can accommodate openings of 3m high and up to 1.8m wide (but 1.5m wide is the recommended maximum width by Manufacturing to be covered under warranty) for a single Phantom Screen and therefore 3.6m wide for a double Phantom Screen (but 3m wide is the recommended maximum width by Manufacturing to be covered under warranty). The new 60mm housing (60 x 60mm) can accommodate openings of up to 3m high and 2.25m wide for a single Phantom Screen and 4.5m wide for a double Phantom Screen.

DO PHANTOM SCREENS REQUIRE A TOP OR BOTTOM TRACK?

Yes, Phantom Screens run in both a top and bottom track. Our standard track is 20 x 25mm however we offer a range of different tracks to suit every individual applications. Our new 60mm housing comes with the new #6 track (38 x 20mm) which is fitted with a brush pile aiding in the prevention of billowing and blowing out of the mesh. For more information on the range of tracks Phantom Screens offer, please contact your nearest dealer or phone freecall 1800 630 050.

WHAT COLOURS ARE AVAILABLE?

Phantom Screens offer customers a wide variety of colours from the Dulux Powder Coating colour range so that the unit can be colour matched as closely as possible, if not perfectly, with your existing door/window frames.

IS THERE A WARRANTY ON PHANTOM SCREENS' PRODUCTS?

Yes, we offer a limited lifetime warranty on all of our products. This includes two years warranty on the installation (labour), and lifetime on the rest of the components of the unit (magnetic strip, housing, spring, etc). There is no warranty offered on the mesh due to every day wear and tear.

ARE PHANTOM SCREENS FIRE PROOF?

Unfortunately our Phantom Screens do not meet fire safety standards as stainless steel mesh will not work in our retractable products. Although Phantom Screens are not recognised as meeting Australia’s bush fire regulations, when our screens are retracted into their protective housing, meaning the mesh is completely concealed within the unit, they pose little threat as a point of ignition. All components are aluminium and our mesh is PVC coated fibreglass which simply melts when heated, it does not ignite.

HOW CAN I ENSURE MY PHANTOM SCREENS PRODUCT WORKS TO ITS FULL POTENTIAL FOR MANY YEARS

Please see our Service Guide. (click here).

Phantom Screens Australia is the Southern Hemisphere’s premier provider of retractable screening, shading, outdoor blinds and cafe blinds solutions.